Privacy notice
Who is responsible for your data
Riviera Essentials, located in Cancun, municipality of Benito Juárez, Quintana Roo, Mexico, is responsible for processing the personal data you provide through this site, under Mexico's Federal Law on the Protection of Personal Data Held by Private Parties.
What data we collect
What you type into the contact form: name, company, email, phone and the description of what you need to ship. We don't ask for sensitive personal data.
If measurement tools are active, browsing data that doesn't identify you by name is also recorded: pages visited, device type and approximate location.
What we use it for
To answer your request, prepare the proposal you asked for and, if you accept it, provide the service. These purposes are necessary to serve you.
We don't use your data to send you advertising, and we don't sell it to third parties.
Who we share it with
Only with those involved in your shipment — carriers, customs brokers, insurers and warehouses — and only as far as needed to quote or operate it. Beyond that, only when an authority requires it by law.
Your rights
You can access, correct or cancel your data, or object to its use (ARCO rights), and withdraw your consent, by writing to the contact email on this site. Include your name, the right you want to exercise and a way to reach you; we answer within twenty business days.
Cookies and measurement
The site sets no cookies of its own. It may use audience measurement tools that set theirs to know how many people visit and where they come from. You can block them in your browser settings and the site will keep working.
Changes to this notice
If this notice changes, the current version will always be on this page, with its update date.